Cancellation & Refund Policy

Effective Date: July 15, 2026

At Bhaggya Tours, we strive to provide reliable and professional transportation services. This Cancellation & Refund Policy outlines the terms applicable to booking cancellations, modifications, and refund requests.

1. Cancellation by Customer

• Cancellations must be requested through our authorized communication channels.
• Cancellation requests are subject to verification and approval.
• Refund eligibility depends on the timing of the cancellation and booking status.

2. Cancellation Charges

• More than 24 hours before scheduled pickup: Eligible for refund after applicable deductions.
• Within 24 hours of scheduled pickup: Cancellation charges may apply.
• After vehicle dispatch: Refund may not be available.
• No-show bookings are generally non-refundable.

3. Booking Modifications

• Date, time, vehicle type, or route changes are subject to availability.
• Additional charges may apply for modifications.
• Last-minute changes may not always be accommodated.

4. Refund Processing

• Approved refunds will be processed using the original payment method whenever possible.
• Refund processing times may vary depending on banks and payment providers.
• Administrative deductions, taxes, or transaction fees may be non-refundable.

5. Cancellation by Bhaggya Tours

In rare circumstances, Bhaggya Tours may cancel a booking due to operational, safety, technical, or force majeure reasons.

In such cases, customers may be offered:

• An alternative vehicle or service.
• Rescheduling of the booking.
• A refund where applicable.

6. Force Majeure

Bhaggya Tours shall not be held responsible for cancellations or delays caused by circumstances beyond reasonable control, including but not limited to:

• Natural disasters
• Floods or severe weather conditions
• Government restrictions
• Road closures
• Strikes or public disturbances
• Technical failures

7. Corporate Bookings

Corporate clients operating under service agreements may be subject to separate cancellation and billing terms as specified in their contractual arrangements.

8. Non-Refundable Situations

• No-show by passenger.
• Incorrect booking details provided by the customer.
• Cancellation after service commencement.
• Violation of company policies or service terms.

9. Policy Updates

Bhaggya Tours reserves the right to modify this Cancellation & Refund Policy at any time. Updated versions will be published on this website.

10. Contact Us

Bhaggya Tours
Website: https://bhaggyatours19.com
Email: booking@bhaggyatours19.com